What if my rental is stolen or damaged?

You are financially responsible for rental bikes and equipment from the time it is released to your custody until the time it is dropped off at the specified rental location.

Depending on the circumstances and the shop/lister's policy regarding theft and damage, each case may be handled differently.


If your rental was stolen, please make sure you contact the local police department immediately and file a police report. Notify the shop/lister after and provide them with the details.